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dc.contributor.authorKabak, Özgür
dc.contributor.authorÜlengin, Füsun
dc.contributor.authorAktaş, Emel
dc.contributor.authorÖnsel Ekici, Şule
dc.contributor.authorTopcu, Yusuf İlker
dc.date.accessioned2015-03-24T14:20:21Z
dc.date.available2015-03-24T14:20:21Z
dc.date.issued2008-01-01
dc.identifier.citationKabak, Ö., Ülengin, F., Aktaş, E., Önsel, Ş., & Topçu, İ. Y. (2008). Efficient shift scheduling in the retail sector through two-stage optimization. European Journal of Operational Research, 184 (1), 76-90. https://dx.doi.org/10.1016/j.ejor.2006.10.039.en_US
dc.identifier.issn0377-2217
dc.identifier.other000250294300007 (WOS)
dc.identifier.urihttps://dx.doi.org/10.1016/j.ejor.2006.10.039
dc.identifier.urihttps://hdl.handle.net/11376/1177
dc.description.abstractEfficient workforce scheduling has an important impact on store profit and customer service. Standard scheduling problem lems do not recognize the effect of staff availability on customer sales, however, even though the latter is an important factor in the retail sector. In this paper a two-stage model is proposed for this purpose. In the first stage a sales response model is used to specify hourly staff requirements. The output of the sales response model is then used as the input of a mixed integer optimization model, which finds an optimum assignment of the staff to daily shifts. Simulations are used to validate the sales response function, and to revise the model for more accurate results. In the simulations, customer arrivals and sales response error values are generated using appropriate distribution functions. As a case study the proposed model is applied to a Turkish retailer in the apparel sector.en_US
dc.language.isoengen_US
dc.publisherElsevieren_US
dc.identifier.doi10.1016/j.ejor.2006.10.039en_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectOR in Manpower Planningen_US
dc.subjectSchedulingen_US
dc.subjectRetailingen_US
dc.subjectTurkeyen_US
dc.subjectStaffen_US
dc.subjectAlgorithmen_US
dc.subject4 - Dayen_US
dc.titleEfficient shift scheduling in the retail sector through two-stage optimizationen_US
dc.typearticleen_US
dc.relation.journalEuropean Journal of Operational Researchen_US
dc.departmentDoğuş Üniversitesi, Mühendislik Fakültesi, Endüstri Mühendisliği Bölümüen_US
dc.authoridTR149435en_US
dc.authoridTR143825en_US
dc.authoridTR143828en_US
dc.authoridTR202521en_US
dc.identifier.volume184en_US
dc.identifier.issue1en_US
dc.identifier.startpage76en_US
dc.identifier.endpage90en_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.institutionauthorÜlengin, Füsun
dc.institutionauthorÖnsel Ekici, Şule


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