Show simple item record

dc.contributor.authorArıkan, Esra
dc.contributor.authorKantur, Deniz
dc.contributor.authorMaden, Ceyda
dc.contributor.authorTelci, Emine Eser
dc.date.accessioned2015-09-15T09:35:09Z
dc.date.available2015-09-15T09:35:09Z
dc.date.issued2014-12-05
dc.identifier.citationArıkan, E., Kantur, D., Maden, C., Telci, E.E. (2014). Investigating the mediating role of corporate reputation on the relationship between corporate social responsibility and multiple stakeholder outcomes. Quality and Quantity, 1-21. http://dx.doi.org/10.1007/s11135-014-0141-5en_US
dc.identifier.issn0033-5177
dc.identifier.urihttp://dx.doi.org/10.1007/s11135-014-0141-5
dc.identifier.urihttp://hdl.handle.net/11376/2092
dc.descriptionArıkan, Esra (Dogus Author), Kantur, Deniz (Dogus Author), Maden, Ceyda (Dogus Author), Telci, Emine Eser (Dogus Author)en_US
dc.description.abstractIn today’s highly volatile environment, companies strive to leverage the perceptions of their multiple stakeholders more than ever before with the aim to build a sustainable competitive advantage. Accordingly, corporate social responsibility and corporate reputation concepts are of vital importance for both academicians and practitioners, concerning their potential impact on internal and external stakeholders. Recognizing the intensified significance of a multi-stakeholder perspective, the current study attempts to contribute to the literature through examining the mediating role of corporate reputation on the relationship between corporate social responsibility and various outcomes of customers, employees, and investors as the key stakeholders. Based on a reputational ranking of companies conducted by a national magazine since 2001, nine companies were selected from service and manufacturing industries and an online questionnaire was conducted to a multi-stakeholder sample consisting of customers, employees and investors. The results showed that corporate reputation fully mediates the relationship between corporate social responsibility and organizational commitment, employee satisfaction, investor loyalty, purchase intention, and intention to seek employment. On the other hand, there existed partial mediation on the relationship between corporate social responsibility and customer perceived value, customer satisfaction, customer loyalty, customer switching cost, customer commitment, turnover intention, intention to invest, and intention to spread word-of-mouth. The results have important implications for practitioners who seek to manage their relationships with multiple stakeholders through their engagement in corporate social responsibility activities and efforts to enhance their companies’ reputational status.en_US
dc.language.isoengen_US
dc.publisherSpringer Verlagen_US
dc.relation.isversionof10.1007/s11135-014-0141-5en_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectCorporate Reputationen_US
dc.subjectCorporate Social Responsibilityen_US
dc.subjectMediated Regression Analysisen_US
dc.subjectMultiple Stakeholder Perspectiveen_US
dc.titleInvestigating the mediating role of corporate reputation on the relationship between corporate social responsibility and multiple stakeholder outcomesen_US
dc.typearticleen_US
dc.relation.journalQuality and Quantityen_US
dc.contributor.departmentDoğuş Üniversitesi, İktisadi ve İdari Bilimler Fakültesi, İşletme Bölümüen_US
dc.contributor.authorIDTR147876en_US
dc.contributor.authorIDTR199307en_US
dc.contributor.authorIDTR137541en_US
dc.contributor.authorIDTR121898en_US
dc.identifier.startpage1en_US
dc.identifier.endpage21en_US


Files in this item

This item appears in the following Collection(s)

Show simple item record